Hiring an HVAC technician for installation or maintenance can sometimes feel like a shot in the dark. Quickly searching the internet can show you hundreds or even thousands of HVAC technicians in your area. But how do you know they’re reputable and trustworthy?

Before you hire an HVAC technician, be sure to ask them these questions:

1. Do they have certifications and experience?

To operate as an HVAC technician in Ontario, certain certifications are required. Ask to see your HVAC technician’s license and TSSA certificate. If you’re unsure about how experienced they are, a quick Google search of their name or business name should return some results. Check Google, Facebook and Yelp for reviews, or ask them for testimonials from past customers.

2. Can they talk you through the maintenance required for your HVAC system?

Knowledgeable HVAC technicians will know the ins and outs of HVAC maintenance, and will be able to talk you through all of the maintenance steps required for your HVAC system. This will include maintenance that needs to be done by a professional every year, as well as maintenance you can do yourself, such as cleaning or replacing your filters. An experienced, trustworthy HVAC technician will be able to describe this process to you willingly and with confidence.

3. What do they recommend for your needs and budget?

Technology is constantly evolving, and this is true in the HVAC world as well. Trained and experienced technicians will stay up-to-date with all of the most recent technologies and be able to recommend products for your specific needs and budget. A reputable technician won’t try to talk you into products you don’t need or can’t afford.

4. Do they have recommendations for energy efficiency?

Energy efficiency is an important factor for homeowners as it can save a lot of money on utility bills in the long run. Whether it’s maintenance tips and tricks or new products, your technician will be able to offer you recommendations for improving your furnace and air conditioner’s energy efficiency.

5. What warranties or protection plans do they offer?

Your relationship with your HVAC technician shouldn’t end when the installation or maintenance you called them for has been completed. Ask your HVAC technician whether they offer any warranties or protection plans for their work and products. Your HVAC unit is a big investment, and knowing that you have coverage in case of a breakdown is essential for having peace of mind as a homeowner.
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