With over 20 years at the company, Jamie has built a broad and deep understanding of operations across multiple departments. He began as an installer on the Quality Homes crew, later moving into fireplace installation and service, then into the Service Department full time. Over the years, he has held key roles in installing everything from furnaces and air conditioners to geothermal and radiant in-floor systems, all while earning multiple certifications including G1, OBT2, 313D, PM3, and LP. During his five years as Installations Operations Supervisor, he gained experience in project management, system design, fleet and warehouse oversight, and customer service. Now as the Installations Operations Manager, he continues to lead with technical expertise and a strong operational background.